Shipping Policy
ShapeTonic ships physical products within the United States. Free digital bonuses are delivered by email and are not shipped.
Where we ship
We currently ship to addresses in all 50 US states.
Shipping costs
| Package | Shipping |
|---|---|
| 6 jars | Free US shipping |
| 3 jars | Free US shipping |
| 2 jars | Shipping fee shown at checkout, before you pay |
Processing time
Orders are usually processed within 1 to 2 business days. Orders placed on a weekend or a US public holiday are processed the next business day.
Delivery time
Standard delivery within the US usually takes 5 to 7 business days after your order ships. Carrier delays, weather or peak periods can extend these estimates.
Tracking your order
You receive an email with your tracking number as soon as your order ships. You can also find it at any time in the BuyGoods order lookup.
Changing your shipping address
Please check your shipping address carefully at checkout. To change it, contact us through the BuyGoods order lookup as quickly as possible: an address can only be changed before the order ships.
Delayed or missing packages
If your package has not arrived within 10 business days after shipping, or if tracking shows it as delivered but you cannot find it, contact us through the BuyGoods order lookup or our contact form. We will look into it with the carrier and help you resolve it.
Digital bonuses
Free guides included with the 3- and 6-jar packages are sent by email right after your purchase. Check your spam folder if you do not see them.